The best self-storage company is not necessarily the one that offers the lowest price on a storage unit. You need more information about the company you plan to trust with your valuable goods than the price. This does not mean that the best company will not offer you competitive pricing (as it will), it just means that the other services the company offers may give you greater customer service, security, and peace of mind. Below are the six factors that you should consider in order to choose the best self-storage company.
The best company will have a good reputation. Ask your friends and colleagues for references on the best storage company they have used. A good storage company will be able to provide references from satisfied customers or testimonials from business people who use the service.
You do not want to store your valuable goods with a company that may go bankrupt, has a reputation for losing goods to thieves, or cannot provide adequate references of reliability. Choose a commercial storage company that provides a consistent, reliable, and trustworthy service. It may provide cheap storage, but the premises will not look run down or ill maintained. If the facilities are well-maintained, your goods will be safe. If the gutters are blocked and leak, your goods inside the storage could sustain some water damage. If the self-storage company provides regular maintenance, you will have more peace of mind about your goods.
Discuss what security options the storage company offers. Are there closed circuit security cameras, security staff, and 24 monitoring of the storage unit site? Ask whether the site is well lit at night and how the security system manages legitimate access to the units. If there is no fence around the perimeter of the site, anyone from the public could enter the site at any time, which increases the risk of theft.
4. Professional Staff
The best storage will have professional staff members who know what they are talking about, explain in detail all your options, and answer all your questions about the service. If the storage company has provided training to the staff who appear professional, you will have less concern about the quality of the staff who may have access to keys to your storage units.
Obviously, the best storage company for your needs is one that is in the right location. You want to be able to store your goods in Sydney without traveling many kilometers out of the way. However, it may be better to travel to your goods in a secure storage facility rather than trust a company with a bad reputation.
Finally, the best storage company will have controlled access points while offering good access when you need it. You need to be able to access your goods in the storage unit easily, without having anyone else access your goods.
Choose the best storage company based on reputation, reliability, security, and the professional staff. Consider the location and accessibility of your storage unit as well as the competitive price.